Information from the Support

As of January 1st, 2017 Winodws 7 will no longer be supported.

Support costs (for customers without maintenance contract)
Costs per case CHF 110.— (€100) for 30 minutes; then CHF 50.- (€45) for every 15 minutes more. By calling up the remote program you accept our terms and conditions. (VAT to added for customers in CH).

Timetable of the support hours:
Monday to Friday
Holidays/Annual closing
09:00h - 12:00h
1st Thursday in september - Jeûne Genevois
14:00h - 17:00h
24.12.20 to 3.1.21 Annual closing
1st August – National Swiss Holiday

Urgencies: Monday to Friday
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